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About Us
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Richard Dunkelberger, Chief Executive Officer
Mr. Dunkelberger joined ISIS Hospitality in August, 2007 after having spent over 25 years as a hospitality professional in the limited service, mid-market, and luxury segments of the industry. With an extensive knowledge-base from operating independent, small luxury hotels, world class restaurants, and IACC conference centers, his varied background provides him with a unique insight to head ISIS Hospitality. Rich has in-depth experience with hotel franchises and affiliations like Small Luxury Hotels, Relais & Chateaux, Best Western, Cendant, Choice, Carlson, AmericInn, La Quinta, Marriott and Intercontinental Hotels Group. He has worked extensively in San Francisco, Orange County, CA and Charleston, SC. Rich holds the Certified Hotel Administrator designation from the American Hotel and Lodging Association, and possesses a teaching credential in the State of California for private, post secondary institutions. He is an Air Force veteran, where he served as a Cryptologic Linguist with the National Security Agency.
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William L. Day, Director of Operations
With more than 20 years of hospitality experience, William Day is responsible for hotel operations of the full and limited service properties managed by ISIS Hospitality. Specific areas of focus include profitability, marketing, customer retention, process management and career development. Previously, William was the Manager for The James B. Henry Center for Executive Development, Lansing, MI. William also held an array of other positions including General Manager of the Majestic Hotel and City Suites Hotel in Chicago, Illinois, Assistant General Manager and later General Manager of The Hotel Majestic in San Francisco, California, Sales Director at the Williamsburg Hospitality House, Williamsburg, Virginia and Business Development Manager and Conference Sales Representative at Kingsmill Resort in Williamsburg, Virginia. William earned his Bachelor of Business Administration with an emphasis in Marketing from The College of William and Mary in Williamsburg, Virginia.
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Ken Klug, Chief Financial Officer
Joining ISIS Hospitality in March 2006, Mr. Klug provides nearly 20 years experience in finance and accounting in the hospitality and gaming industries. Ken specializes in establishing the financial components of start-up properties. Ken oversees all the financial aspects of the ISIS properties including: payroll, taxes, internal controls, financial statements, and budgeting. Ken served previously as an auditor with the South Dakota Commission on Gaming. Mr. Klug is a Certified Public Accountant and holds a BS in Business Administration from the University of South Dakota.
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Robert Almond, Director of Maintenance
Mr. Almond has an extensive background in property maintenance systems, preventative maintenance routines, contracting of outsourced maintenance solutions, and training. He possesses intimate knowledge of the inner workings of each managed property, and through his professional and dedicated staff, keeps every ISIS hotel running smoothly. Bob is a retired Air Force veteran.
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