ISIS Hospitality LLC Press Releases http://www.isishospitalityllc.com/pressroom.html Sun, 22 Nov 2009 16:43:19 -0800 Sun, 22 Nov 2009 16:42:42 -0800 FeedForAll v2.0 (2.0.2.9) http://www.feedforall.com The Hotel Alex Johnson Affiliates with The Ascend Collection and Begins Construction on New Seattle's Best Café ISIS Hospitality is pleased to announce that The Hotel Alex Johnson will become a member of The Ascend Collection of hotels and resorts (www.ascendcollection.com). Ascend is a new hotel brand within Choice Hotels International and is comprised of some of the finest historic, unique and boutique hotels throughout the United States. Early next summer the hotel will officially become a member of the group after the comprehensive hotel renovations are completed. Ascend will provide The Alex Johnson with much greater traveler visibility, a world class reservations service through Internet, call center and other distribution channels, a well renowned frequent traveler rewards program and the cachet of belonging to such a reputable group of properties. In addition to the affiliation with Ascend, the owners of The Alex Johnson have purchased a Seattle's Best Cafe franchise, which will occupy the previous Landmark Restaurant space. The interior of the old Landmark Restaurant has been demolished and construction will begin shortly on the new cafe, which will feature signature specialty coffee beverages, hot breakfast sandwiches, fresh pastries and a variety of warm sandwiches. The cafe will have free wireless Internet access and will feature a large private room for groups to utilize for both scheduled and impromptu meetings. The multi-million dollar renovation of the entire hotel is well underway and everything will be completed by Memorial Day weekend 2010. All areas of the hotel, including the exterior, Paddy O'Neill's Pub, Ballroom, lobby, elevators, corridors, guest rooms and guest baths will be completely refurbished. All guest rooms will feature pillow top beds, new carpeting, new draperies, new furnishings, art work and lamps, 32" HDTV's with pay-per-view movies and high speed wireless Internet access. All guest room baths will receive new bathtubs, tile and fixtures. The lobby will feature custom carpeting, which replicates the original ceiling paintings, new furnishings and lamps, a new black granite top reception area and a lobby bar. Paddy's will receive a new hardwood floor, all new tables, chairs and bar stools and a copper top bar. FOR MORE INFORMATION: Rich Dunkelberger Chief Executive Officer ISIS Hospitality, LLC 502 West Boulevard Rapid City, SD 57701 605.341.0500 richd@isishospitalityllc.com http://www.isishospitalityllc.com/hotel-alex-johnson-ascend-collection.html A3C2561F-C50D-42BA-8B3F-42A81D0D07F8 Sun, 22 Nov 2009 16:42:42 -0800 Monday, June 8, 2009 at Rapid City, South Dakota ISIS Hospitality Begins Renovation of The Hotel Alex Johnson and Unveils Aggressive Expansion Plans For WaTiki Indoor Water Park Resort ISIS Hospitality has begun renovations of The Hotel Alex Johnson, completing a prototypical guest room and corridor. Plans for the renovation are finalized and the materials to begin executing the project are currently being ordered. The original large storefront windows at street level will be restored this summer, providing a more inviting ambience in the new restaurant, AJ's Bistro. The complete renovation of the hotel guest rooms, corridors, lobby, restaurant and Paddy O'Neill's Pub will be completed by June 1, 2010. The scope of this multi-million dollar renovation will position the property as the finest hotel in the state while offering moderate, competitive rates. ISIS Hospitality has secured a franchise agreement for a new SpringHill Suites by Marriott. This new 150 room, upscale, all suite property will be constructed adjacent to the Fairfield Inn & Suites at the WaTiki Indoor Water Park Resort. At the same location, a state-of-the-art 12,000 square foot conference center, featuring sophisticated video conferencing capability will be built with easy indoor access from all three hotels at WaTiki. Additionally, the water park itself will undergo a major expansion more than doubling its current size. A million dollar FlowRider artificial wave surfer will be installed, a 10,000 square foot outdoor resort pool with swim-up bar will be added and several extreme slides will round out this expansion. The WaTiki expansion will commence in the spring of 2010. ISIS Hospitality has enjoyed continued growth in 2009 despite the severe national recession. The owners of ISIS Hospitality remain bullish on local economic trends for the foreseeable future. ISIS Hospitality is owned by the Bradsky and Patton families of Rapid City. A press tour of the renovated model guest room and corridor of The Hotel Alex Johnson will be held on Wednesday, June 10th at 2:00 P.M. http://www.isishospitalityllc.com/hotel-alex-johnson-renovation.html F977BFDD-7857-47C2-9B0B-491CF5BF8EDE Sun, 22 Nov 2009 16:41:55 -0800 Cadillac Jack's Gaming Resort Wins Coveted 2007 Mickelson Great Service Award Every year the George S. Mickelson Great Service Award honors a business or organization that has taken hospitality to the next level. Exemplary customer service is a core component of the winner's operation, and recipients of the award understand that customer satisfaction is a key to success. For 2007, Cadillac Jack's Gaming Resort was awarded one of the two George S. Mickelson Great Service Awards at the Governor's Tourism Conference in Pierre. In the words of Governor Rounds "Cadillac Jack's Gaming Resort and the AmericInn Hotel & Suites of Deadwood have displayed exceptional hospitality and shown that exemplary customer service and staff training are high priorities." Cadillac Jack's Gaming Resort's hospitality philosophy states that "customers are not an interruption of our work. They are the purpose of it. We are not doing them a favor by serving them. They are doing us a favor by giving us the opportunity to do so." Employees of Cadillac Jack's go above and beyond in their customer service efforts. Employees are recognized for a job well done with service pins, name recognition in the employee newsletter, and "Star Bucks". The Managers award the "Star Bucks" to employees whose performance embraces the company's core values. The "Star Bucks" can be used to purchase gas cards, gift shop items, meals, and hotel rooms. In 2007, 47 employees of Cadillac Jack's received the Governor's Hospitality Certificates, which are framed and displayed on the property. And they don't stop there. Cadillac Jack's holds monthly department meetings at which time the staff is encouraged to offer their suggestions to improve customer service. In addition, professional trainers are retained for in-house hospitality training throughout the year. In the words of Governor Rounds, "It's no wonder that the staff does such a tremendous job." For the team at Cadillac Jack's Gaming Resort it can be summed up in the following quote by Aristotle, "We are what we repeatedly do. Excellence, then, is not an act, but a habit." Managed by ISIS Hospitality, Cadillac Jack's Gaming Resort is located at 360 Main Street in historic Deadwood, South Dakota, site of the award winning HBO series of the same name. They've got it all - Cadillac Jack's Gaming Resort is home to the AmericInn Hotel & Suites, and CJ's Restaurant, all open 24 hours! They offer fun for the whole family - indoor heated pool, steam room, spa, arcade, guest laundry, full service bar, and High Speed Internet access. The property features six action-packed Casinos, live Blackjack and Poker tables and meeting rooms with banquet facilities to host conventions and bus tours. http://www.isishospitalityllc.com/cadillac-jacks-wins-mickelson-award.html 0CC51414-B445-4311-BF08-B1BEAD3CCBD3 Wed, 23 Jan 2008 15:59:03 -0800 ISIS Hospitality, LLC is a full service hospitality company whose principals have developed, owned, marketed and managed a number of successful hotels, casinos, restaurants and the largest indoor water park in a five-state region for the past 25 years. The executive team of ISIS Hospitality is a highly skilled group of professionals dedicated to providing the highest levels of service, strategy and property support. http://www.isishospitalityllc.com B9A7D08B-2246-45A7-BD36-9B9B3C944B6F Sat, 15 Dec 2007 09:37:15 -0800